One Night At The Call Center (Part 2)
Another re-run from my other blog. This is from when I worked at the Geico call center, in case you couldn't figure it out. This is probably the last re-run.
"Alright, we got that vehicle removed from your policy. You'll be receiving paperwork in the mail in 7-10 business days reflecting the changes we've made to your policy. You can also view that information online at geico.com in about 24 hours."
"Ok, thanks."
"Was there anything else I could do for you today?"
"No, unless you want to have phone sex."
"Um, I better not do that sir."
"Thanks anyway."
"Thank you for insuring with Geico. Have a nice weekend!"
"Can I have your policy number please?"
"Is that my account number? 2347829367-137423"
"I don't think that's it, that's too many numbers."
"How am I supposed to find it? There are numbers all over this thing. I'm trying to pay my bill for Sallie Mae. It's a student loan."
"Sir, this is Geico. Auto insurance."
"How am I supposed to pay this bill? They don't tell you how to pay it!"
"This is Geico. You've called Geico. We sell auto insurance. I can't take your Sallie Mae payment."
"G*ddammit!! How am I supposed to call Sallie Mae?"
"I don't know sir, this is Geico. Your insurance company. I don't know how to call Sallie Mae." "They want you to pay your bill and they don't tell you where to call!! #^% #%^&*^% $&(#!!!!" End call.
"Alright, we got that vehicle removed from your policy. You'll be receiving paperwork in the mail in 7-10 business days reflecting the changes we've made to your policy. You can also view that information online at geico.com in about 24 hours."
"Ok, thanks."
"Was there anything else I could do for you today?"
"No, unless you want to have phone sex."
"Um, I better not do that sir."
"Thanks anyway."
"Thank you for insuring with Geico. Have a nice weekend!"
"Can I have your policy number please?"
"Is that my account number? 2347829367-137423"
"I don't think that's it, that's too many numbers."
"How am I supposed to find it? There are numbers all over this thing. I'm trying to pay my bill for Sallie Mae. It's a student loan."
"Sir, this is Geico. Auto insurance."
"How am I supposed to pay this bill? They don't tell you how to pay it!"
"This is Geico. You've called Geico. We sell auto insurance. I can't take your Sallie Mae payment."
"G*ddammit!! How am I supposed to call Sallie Mae?"
"I don't know sir, this is Geico. Your insurance company. I don't know how to call Sallie Mae." "They want you to pay your bill and they don't tell you where to call!! #^% #%^&*^% $&(#!!!!" End call.
Comments